Privacy Policy

1. Information We Collect

We collect and process the following personal data:

1.1 Information You Provide Directly

  • Name, email address, phone number (e.g., when you fill out contact/job application forms)
  • CVs and employment details (for job applicants)
  • Any other personal information you voluntarily provide

1.2 Information We Collect Automatically

  • IP address, browser type, and device information
  • Website usage data through cookies (see our Cookie Policy)
  • Log data for security and fraud prevention

1.3 Information from Third Parties

  • References and background checks for job applicants (where applicable)
  • Data from third-party service providers (e.g., job portals, analytics tools)

2. How We Use Your Information

We process your personal data for the following purposes:

  • To provide our services (e.g., processing job applications, responding to inquiries)
  • To manage recruitment (e.g., evaluating applications, verifying employment history)
  • To improve our website and user experience (via analytics tools)
  • To comply with legal and regulatory requirements (e.g., safeguarding records, employment laws)
  • For security and fraud prevention (e.g., protecting against unauthorised access)

3. Legal Basis for Processing

We process your data under the following legal bases:

  • Consent – When you provide explicit consent (e.g., subscribing to newsletters, applying for a job)
  • Contractual Obligation – When processing is necessary to perform a contract (e.g., recruitment process)
  • Legitimate Interest – When necessary for business operations, provided it does not override your rights
  • Legal Obligation – To comply with applicable laws and regulations

4. Data Sharing & Third-Party Disclosures

We may share your personal data with:

  • Recruitment & HR service providers (e.g., background check companies, payroll processors)
  • IT service providers (e.g., website hosting, email providers)
  • Regulatory authorities (where required by law)
  • Third-party analytics tools (e.g., Google Analytics)

We do not sell or rent personal data to third parties.


5. Data Storage & Security

  • We store your data securely within Microsoft 365.
  • We use encryption, access controls, and security monitoring to protect your data.
  • Data is retained only as long as necessary to fulfill our legal obligations and business needs.

6. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

  • Right to Access – Request a copy of your personal data
  • Right to Rectification – Request corrections to inaccurate or incomplete data
  • Right to Erasure – Request deletion of your data in certain circumstances
  • Right to Restriction – Request limited processing of your data
  • Right to Data Portability – Request a transfer of your data to another service provider
  • Right to Object – Object to processing based on legitimate interests or direct marketing

To exercise your rights, contact us at [Insert Contact Email].


7. Cookies & Tracking Technologies

We use cookies to improve your experience. For more details, please review our Cookie Policy.


8. Data Transfers Outside the UK

If we transfer your data outside the UK, we ensure appropriate safeguards are in place to protect your data (e.g., Standard Contractual Clauses).


9. Contact Us

If you have questions about this Privacy Policy, please contact:

Studio House, Office 26, Delamere Rd, Cheshunt, Hertfordshire
Email: info@millycareservices.com
Phone: 01992329479
Website: www.millycareservices.com


10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.


By using our website, you agree to this Privacy Policy.